TERMS AND CONDITIONS OF SERVICE
Interpretation and Definitions
For the purpose of these Terms and Conditions, the following words shall have the meaning set below:
- “Booking” refers to any confirmed reservation confirmed by WELLNESS WAVE.
- “Pre-booking”: order of Services by the client
- “Fee” the total cost of the Program
- “Participant” refers to the person or persons participating to the “Program” (as defined below)
- “Program” refers to the wellness package, holiday or travel arrangements
- “Recordings” photographs, videos or any other visual and/or audio recordings taken of the Participants during the provision of the Services.
- “Services”: services forming part of the Program
- “Site”: https://wellness-wave.com
- “WELLNESS WAVE” or “us” or “we” refers to the following company, its employers, owners and/or instructors: HOME BOYS SAS.
By confirming his pre-booking the Participant agrees to the present Terms and Conditions.
- The Participant shall be obliged to produce a doctor’s certificate no more than 60 days old confirming the absence of any contra-indication with respect to the Program (the Services of each Program being described on the Site).
- To confirm the Participant’s place on our WELLNESS WAVE the full Fee must be paid upon pre-booking
We always do our best to ensure your Program is executed as originally booked but in some cases this is not always possible. In the case where WELLNESS WAVEwould have to alter the content of the Program due to certain factors including but not limited to the weather and physical fitness of the Participant, WELLNESS WAVEwill offer the Participant the choice between accepting an alternative activity or being reimbursed for the cancelled activity (without prejudice to the Participant’s ability to implement the rights at his disposal regarding the termination of the contract). This also applies to specific program inclusions whereby the expert, trainer or therapist is not available are subject to variation, cancellation and availability, and to all tours and excursions included within your holiday, as these are out of our control and subject to changes by the respective local tour companies. We will always do our best to find you an alternative tour or solution if one is available.
In the absence of any medical certificate proving the absence of contra-indication with respect to the Services included in the Program”, the Participant shall be asked to sign a medical disclaimer form on arrival date. The medical certificate shall mention that there is no contra-indication with respect to sport activities and care Services included in the Program, or shall mention any relevant contra-indication. Some treatments which form part of the Program are not suitable for pregnant women. Therefore, the Participant, if pregnant, must inform Wellness-Wave of her pregnancy at the latest before the beginning of the Services, in order for Wellness-Wave to be able to adapt the Program accordingly, with Participant’s consent.
All pre-bookings are provisional and are only confirmed once the Fee has cleared in Wellness-Wave bank, with will be confirmed by Wellness-Wave booking. Wellness-Wave reserves the right to decline any booking for legitimate reasons, such as previously unpaid services or inappropriate behavior in a previous Program. If full payment is not received by 5 days after pre-booking we reserve the right to cancel your the pre-booking.
Right of withdrawal
You have a period of fourteen (14) calendar days from booking of the Services to exercise your right of withdrawal without any reasons and without paying pay penalties.
To use your right of withdrawal, you must notify your withdrawal by an unambiguous declaration. We shall acknowledge receipt thereof.
If the conditions for exercising the right of withdrawal are met, the total amount of the order will be refunded to you. This refund will take place within fourteen (14) days from the date we are informed of your decision to withdraw your order.
After the 14-day withdrawal period, if the Participant wishes to cancel the booking he/she must notify WELLNESS WAVEin writing. WELLNESS WAVEwill do its best to find alternative dates for the performance of the Program, being entitled to charge the Fee totally or partially in any case.
The Participant may make its payment by using bank transfer.
Full payment is debited on pre-booking
Neither Wellness-Wave nor any of its directors, employees or agents will be liable for any loss or damage to any personal property or vehicle belonging to the Participants during the course of their stay at the Wellness-Wave villa/holiday. WELLNESS WAVEis not responsible for expenses incurred in preparation for any cancelled trips, such as airline tickets, or for costs incurred due to travel delays, flight cancellation or illness.
Wellness-Wave reserves the right to take any recordings of the Participants during the activity and /or Services and the Participants accepts that all rights whatsoever arising in the recordings shall by solely owned by Wellness-Wave.
Wellness-Wave retains all copyright license rights and sole exclusive ownership of the information, photographs and material displayed on its Site. The material may not be modified, copied or used in any other way.
“WELLNESS WAVE” use your Personal Information only for providing and improving its services. By using our services, you agree to the collection and use of information in accordance with this policy. While using our services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you.
Your personal data (hereinafter the “Data”) collected our website is processed automatically under our responsibility.
The Data is processed for the purposes of handling the order; create anonymous statistics, and improving the Services and information that we send to you.
Such data may also be transmitted to our partners or suppliers, such as those responsible for filling the services and orders for the purpose of managing, performing, treating and payment of such.
The User is entitled to a right to access, correct and – where legitimate – contest the processing of the Data concerning it; these rights may be exercised by writing to the following email address: [email protected]
Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our “site”.
Law and Jurisdiction
These terms and conditions shall be governed and construed in accordance with the French law.
7 Rue Chateaubriand – 75008 PARIS
Tel : +33 6 19 60 75 84
The director of publication is Michel Campan Paoletti
The website is hosted by LWS (Ligne Web Services) – 4, rue Galvani, 75838 Paris Cedex 17, France
HOMEBOYS SAS – 825 339 799 RCS PARIS – Capital : €1,000 – VAT:FR 28 825 339 799